Would you like your data center Move-Add-Change workflows to connect with those in ServiceNow Change and Release Management? Or perhaps you wish your IT service management requests were linked to those in your data center? Luckily, the Nlyte data center infrastructure management (DCIM) solution offers a connector to the leading ServiceNow IT Service Management solution. This provides centralized workflow process management and communication, driving your business change more efficiently.
With the Nlyte Service Management Connector for ServiceNow, users can effortlessly integrate a ServiceNow process step into a user-defined workflow. This step can convey all Service Management request types and trigger the following process in the workflow according to out-of-the-box or user-defined statuses.